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Abstract

Purpose: This study sought to explore the job performance (JP) of health care providers (HCPs) working in public sector hospitals in Pakistan. Methodology: A descriptive cross-sectional study was carried out in Liaquat University Hospital, Hyderabad, and Jamshoro, Sir Cowasjee Institute of Psychiatry, Hyderabad, and Shah Bhittai Hospital, Hyderabad. A three-sectioned questionnaire containing the socio-demographic characteristics information regarding the job and an individual work performance questionnaire to measure job performance was used. The relationship between different job-related study variables and job performance was sought by applying a one-way ANOVA test at a p-value of 0.05. Results: Results on the job performance scale revealed that 60.6% of doctors had satisfactory performance, and only 39.4% had an unsatisfactory job performance. Job performance differs significantly by age (F2, 357=3.259, p2, 357=3.583, p1, 358=5.217, p1, 358 =1.819, p>0.05), income (F2, 357=1.642, p>0.05), beds under supervision (F4, 313=1.400, p>0.05), current organizational tenure (F3, 356=1.576, p>0.05), healthcare experience (F3, 356=1.363, p2, 357=0.381, p>0.05), weekly off days (F1, 358=0.421, p>0.05) and dual practice (F1, 358=1.700, p>0.05) have no significant effect on levels of job performance of the employee. Conclusion: Job performance was satisfactory and significantly associated with variables such as age, difficulties faced by respondents at work, and the number of patients treated per day.

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Author Bio(s)

  • Nimra Zaman (Pharm D, M.P.H) is a Public health specialist. has done her Masters of public health from Department of Community Medicine and Public Health Sciences LUMHS, Jamshoro, Pakistan
  • Khalida Naz Memon (MBBS, M.P.H, PhD) is a Dean and Professor of community medicine and public health sciences at Liaquat University of Medical and Health Sciences, Jamshoro, Pakistan.
  • Faryal Zaman (MBBS, MRCPS) is a doctor by profession and working at King’s college Hospital London.
  • Komal Zaman khan (Pharm D, MPhil) is a registered pharmacist and Lecturer at College of Pharmacy, LUMHS, Jamshoro, Pakistan.

Acknowledgements

Authors acknowledge that they received no financial support for this study. We would like to convey our sincere gratitude to Dr. Linda Koopman for allowing us to use the IWPQ survey tool.

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