In this article I discuss how World Café Dialogues can be used to unveil structural and cultural violence that drive the behaviors that maintain end-of-life care inequalities, especially among minorities, in acute healthcare hospitals. Conflict practitioners are rarely included in conversations of end-of-life care inequalities and when included it is to “solve a problem” through bioethics mediation or provide training in cross-cultural competence. I argue that conflict practitioners need to broaden their approach to conflict and use their skills to surface unequal power structures and implicit beliefs that maintain the unjust status quo in end-of-life care disparities.

Author Bio(s)

Jacqueline N. Font-Guzmán is Associate Professor at The Werner Institute, Creighton University School of Law, Omaha, Nebraska. She has an M.H.A. from Saint Louis University, a J.D summa cum laude from Interamericana University Law School in Puerto Rico, and a Ph.D. in Conflict Analysis and Resolution from Nova Southeastern University. Jacqueline is a Fulbright scholar and her research interests are: conflict engagement in healthcare, cross-cultural perspectives in conflict engagement, relationship between culture and oppression, role of history and memory in conflict, construction of citizenship and identity, gender theories, pedagogy of online teaching, connection between conflict theory and practice, and qualitative research methodologies. Email: Jnfont@creighton.edu.


bioethics mediation, cross-cultural competency training, cultural violence, end-of-life care inequalities, structural violence, World Café dialogues

Publication Date






To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.