This paper examines the link between dialogue mechanisms and potential outcomes. Using the “Soliya Connect Program” as a case study, I focus specifically on dialogue norms, distinguishing between explicit and implicit norms of dialogue, and examine how these norms shape the dialogue space. My analysis suggests that as dialogue mechanisms, these norms both enable and constrain participants’ comfort in expressing themselves, and thus can significantly affect the outcomes of the dialogue process.

Author Bio(s)

Karen Ross is a doctoral candidate in Education Policy Studies and in Inquiry Methodology at Indiana University. Her work and research focus on conceptual and methodological issues at the nexus of education, peace building, dialogue, and social activism. Email: ross26@indiana.edu


cross-cultural dialogue, dialogue norms, dialogue outcomes, dialogue process, inter-group dialogue, Soliya Connect Program

Publication Date






To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.