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Abstract

Purpose: This paper examines cultural competence in pharmacy patient care coordination, specifically focusing on access barriers faced by diverse patient populations and evidence-based interventions to address these challenges. Methods: A comprehensive literature review examined access barriers for Native American, African American, Asian American, and Hispanic American patient populations in pharmacy settings, identifying culturally competent interventions for their effectiveness in improving medication access. Results: Each population faces distinct barriers including geographic isolation for Native Americans, economic and transportation challenges for African Americans, language and cultural navigation issues for Asian Americans, and immigration-related concerns for Hispanic Americans. Effective interventions include telepharmacy services, mobile pharmacy programs, interpreter services, and community partnerships that address population-specific needs. Conclusions: Cultural competence in pharmacy care coordination is essential for reducing medication access disparities and improving health outcomes across diverse populations. Targeted, culturally responsive strategies can significantly enhance pharmaceutical care equity and should be implemented systematically in patient care coordination programs.

Author Bio(s)

Ryan Persaud, DHSc, MHSc, CPht has completed his Doctor of Health Science degree (June 2025) the Department of Health Sciences at Nova Southeastern University's Dr. Kiran C. Patel College of Allopathic Medicine. He holds both a Master of Health Science degree and a Doctor of Health Science degree. He has experience as a Certified Pharmacy Technician Instructor, Research Fellow in Emerging Infectious Diseases at Kennedy Krieger Institute, and Patient Care Coordinator. His professional experience includes coordinating MEDS to BEDS programs and pharmacy benefits management teams.

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