You are not alone - FAQs are here for you!
Start Date
8-11-2024 11:00 AM
End Date
8-11-2024 11:50 AM
Keywords
faculty-centric, just-in-time resources, instructional design, competencies, accessibility, on-demand, learning the ropes
Abstract
“You are not alone; we are here for you”. These words represent the message we want the faculty in our college to feel (besides evoking the lyrics of a song by Michael Jackson). “We’ve got you”. Do you have questions? We have answers. Not only do we have answers, but we have taken extreme care in removing all possible guesswork and anticipating the questions that you most likely will have, based on our previous experience supporting faculty. We compiled an extremely thorough list of Frequently Asked Questions, where we provide tailor-made answers in diverse multimedia formats, including customized screen-recording videos that demonstrate specific procedures, and detailed text-based tutorials created by HCAS people for HCAS faculty. In other cases, we provide links to curated webpages where answers are already offered. Providing content in diverse multimedia formats ensures that more people, regardless of their abilities, preferences, or circumstances, can access, understand, and benefit from the material, whether by using the Immersive Reader function in Canvas, or reviewing closed captioning in video tutorials, to name just a few examples. This approach fosters an inclusive environment where everyone has the opportunity to engage and learn, while feeling seen and heard. Again, “we’ve got you”.
Our FAQs Module represents one of the ways in which we raise the bar at HCAS. The FAQs Module is offered in several Canvas resource sites available to faculty and staff in our college.
This presentation is meant for those in faculty or faculty support roles, and general audiences.
The learning objectives are that, upon completion of this presentation, attendees will be able to:
- Find answers to common challenges encountered by faculty using our FAQs
- Explain how to categorize questions and answers most frequently asked by faculty
- Describe the benefits of offering content in diverse multimedia formats
Learning Outcomes
The learning objectives of this session are that, upon completion of this presentation, attendees will be able to:
- Find answers to common challenges encountered by faculty using our FAQs
- Explain how to categorize questions and answers most frequently asked by faculty
- Describe the benefits of offering content in diverse multimedia formats
Track
Teaching Excellence
Session Type
50-minute Interactive Presentation or Workshop
You are not alone - FAQs are here for you!
“You are not alone; we are here for you”. These words represent the message we want the faculty in our college to feel (besides evoking the lyrics of a song by Michael Jackson). “We’ve got you”. Do you have questions? We have answers. Not only do we have answers, but we have taken extreme care in removing all possible guesswork and anticipating the questions that you most likely will have, based on our previous experience supporting faculty. We compiled an extremely thorough list of Frequently Asked Questions, where we provide tailor-made answers in diverse multimedia formats, including customized screen-recording videos that demonstrate specific procedures, and detailed text-based tutorials created by HCAS people for HCAS faculty. In other cases, we provide links to curated webpages where answers are already offered. Providing content in diverse multimedia formats ensures that more people, regardless of their abilities, preferences, or circumstances, can access, understand, and benefit from the material, whether by using the Immersive Reader function in Canvas, or reviewing closed captioning in video tutorials, to name just a few examples. This approach fosters an inclusive environment where everyone has the opportunity to engage and learn, while feeling seen and heard. Again, “we’ve got you”.
Our FAQs Module represents one of the ways in which we raise the bar at HCAS. The FAQs Module is offered in several Canvas resource sites available to faculty and staff in our college.
This presentation is meant for those in faculty or faculty support roles, and general audiences.
The learning objectives are that, upon completion of this presentation, attendees will be able to:
- Find answers to common challenges encountered by faculty using our FAQs
- Explain how to categorize questions and answers most frequently asked by faculty
- Describe the benefits of offering content in diverse multimedia formats