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A Dynamical Approach to Conflict Management in Teams
Rae Y. Tan, Jay L. Michaels, and Urszula A. Strawinska-Zanko
This edited volume presents examples of social science research projects that employ new methods of quantitative analysis and mathematical modeling of social processes. This book presents the fascinating areas of empirical and theoretical investigations that use formal mathematics in a way that is accessible for individuals lacking extensive expertise but still desiring to expand their scope of research methodology and add to their data analysis toolbox.
Mathematical Modeling of Social Relationships professes how mathematical modeling can help us understand the fundamental, compelling, and yet sometimes complicated concepts that arise in the social sciences. This volume will appeal to upper-level students and researchers in a broad area of fields within the social sciences, as well as the disciplines of social psychology, complex systems, and applied mathematics.
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Chapter 20: Health care mediation: Promoting workplace collaboration and patient safety
Robin Cooper
Conflict on the health care team not only impacts the workplace experience for the health care professionals, but can threaten patient safety. This chapter focuses on the uses of mediation and mediation skills to address conflict within the health care team or between members of the health care team and patients or their families. In spite of the still-emergent use of mediation in the health care context, Thorpe highlighted several aspects of mediation that are valuable in this context, including: concerns for privacy and confidentiality, reduction of time and costs as compared to judicial proceedings, and management and preservation of relationships. Although the health care field has not adopted alternative dispute resolution systems as widely as some other professions, there is real potential for mediation to make a significant positive difference in this context. The chapter offers few suggestions related to that. Mediators could provide education for physicians about interpersonal communication and behaviors that will reduce conflict.
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Expanded sense of possibilities: qualitative findings from a virtual self-management training for amputees
Robin Cooper, Sandra L. Winkler, John Kairalla, Allison Hall, Michelle Schlesinger, Alice Krueger, and Ann Ludwig
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Chapter 24: Sustaining Peer Mediation: Remaining Challenges and Opportunities for Peace Educators
Cheryl Duckworth
This chapter explores the challenges and opportunities shaping the reality of peer mediation programs today, as they continue to form the bulk, at least in the USA, of peace education. It focuses on the apparent difficulty of sustaining peer mediation and other peace education programs, as research suggests that remains a significant challenge for practitioners. The chapter explores mediation as an organic, interpersonal process, involving an often professional third party, whereby individuals or groups in conflict, dialogue about the sources of the conflict and creatively develop solutions. Relevance may also be questioned when programs are too narrowly conceived, capable of only addressing small interpersonal conflicts. Relatedly, some research has attempted to understand the broader context of school-based conflicts by examining bystanders. Like the rest of the public sector, public K-12 schools today operate in a neoliberal context of budget austerity. Resources are always a question of public priorities, and thus always a political question.
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President Lugo and the indigenous communities of Paraguay
Cheryl Duckworth
Land, Indigenous Peoples and Conflict presents an original comparative study of indigenous land and property rights worldwide. The book explores how the ongoing constitutional, legal and political integration of indigenous peoples into contemporary society has impacted on indigenous institutions and structures for managing land and property. This book details some of the common problems experienced by indigenous peoples throughout the world, providing lessons and insights from conflict resolution that may find application in other conflicts including inter-state and civil and sectarian conflicts.
An interdisciplinary group of contributors present specific case material from indigenous land conflicts from the South Pacific, Australasia, South East Asia, Africa, North and South America, and northern Eurasia. These regional cases discuss issues such as modernization, the evolution of systems and institutions regulating land use, access and management, and the resolution of indigenous land conflicts, drawing out common problems and solutions. The lessons learnt from the book will be of value to students, researchers, legal professionals and policy makers with an interest in land and property rights worldwide.
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Chapter 4: The Intersection of Improv and Mediation
Farshad Farahat, Charles Goesel, and Alexia Georgakopoulos
Book Description:
The Handbook of Mediation gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times.
Based on four signature themes—contexts; skills and competencies; applications; and recommendations—the handbook provides theoretical, applicable, and practical insight into a variety of key approaches to mediation. Authors consider modern conflict on a local and global scale, emphasizing the importance of identifying effective strategies, foundations, and methods to shape the nature of a mediation mindfully and effectively. With a variety of interdisciplinary perspectives, the text complements the development of the reader’s competencies and understanding of mediation in order to contribute to the advancement of the mediation field.
With a conversational tone that will welcome readers, this comprehensive book is essential reading for students and professionals wanting to learn a wide range of potential interventions for conflict.
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Introduction: Revealing the World of Mediation
Alexia Georgakopoulos
Book Description:
The Handbook of Mediation gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times.
Based on four signature themes—contexts; skills and competencies; applications; and recommendations—the handbook provides theoretical, applicable, and practical insight into a variety of key approaches to mediation. Authors consider modern conflict on a local and global scale, emphasizing the importance of identifying effective strategies, foundations, and methods to shape the nature of a mediation mindfully and effectively. With a variety of interdisciplinary perspectives, the text complements the development of the reader’s competencies and understanding of mediation in order to contribute to the advancement of the mediation field.
With a conversational tone that will welcome readers, this comprehensive book is essential reading for students and professionals wanting to learn a wide range of potential interventions for conflict.
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The Mediation Handbook: Research, Theory, and Practice
Alexia Georgakopoulos
The Handbook of Mediation gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times.
Based on four signature themes—contexts; skills and competencies; applications; and recommendations—the handbook provides theoretical, applicable, and practical insight into a variety of key approaches to mediation. Authors consider modern conflict on a local and global scale, emphasizing the importance of identifying effective strategies, foundations, and methods to shape the nature of a mediation mindfully and effectively. With a variety of interdisciplinary perspectives, the text complements the development of the reader’s competencies and understanding of mediation in order to contribute to the advancement of the mediation field.
With a conversational tone that will welcome readers, this comprehensive book is essential reading for students and professionals wanting to learn a wide range of potential interventions for conflict.
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Chapter 16: Organizational Conflict Management Systems: The Emergence of Mediators as Conflict Resolution Professionals
Alexia Georgakopoulos, Harold Coleman, and Rebecca Storrow
Book Description:
The Handbook of Mediation gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times.
Based on four signature themes—contexts; skills and competencies; applications; and recommendations—the handbook provides theoretical, applicable, and practical insight into a variety of key approaches to mediation. Authors consider modern conflict on a local and global scale, emphasizing the importance of identifying effective strategies, foundations, and methods to shape the nature of a mediation mindfully and effectively. With a variety of interdisciplinary perspectives, the text complements the development of the reader’s competencies and understanding of mediation in order to contribute to the advancement of the mediation field.
With a conversational tone that will welcome readers, this comprehensive book is essential reading for students and professionals wanting to learn a wide range of potential interventions for conflict.
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Mediation and Dispute Resolution Services in Higher Education
Neil Katz
Colleges and universities in the United States have long recognized the necessity of dispute resolution for the many different stakeholders who come together to live and work in the relatively confined campus community. Traditionally, student, faculty, and staff disputes were handled by offices of student affairs, human resource departments and legal affairs, or other administrative units. On the student side, administrators or student judges presided over disputes among students, infractions over code of conduct, or other policies, and resolved with either a dismissal of the issue or with imposed sanctions. On the employee side, formal investigation resulted in dismissal of the grievance or punitive actions such as formal reprimands, probation, involuntary leaves of absence, or termination. Occasionally, a decision would prompt costly legal action attempting to overturn a punitive decision. These traditional methods encourage reasonable behavior by rendering a third-party verdict on the violation. However, these systems did not always serve to uncover and help parties grapple with underlying issues, address needs and concerns fueling the dispute, or assist in the ongoing relationship among the parties. In addition, many of these traditional procedures were costly in terms of time, effort, negative morale and resources. Over the past few decades, creative and effective alternative dispute resolution (ADR) services have supplemented these traditional practices at many institutions. These services range from preventative measures such as training and coaching to more formal reactive procedures such as conciliation, facilitation, mediation, and arbitration. These services are more closely aligned with the vision, mission, and values of a modern university emphasizing community, inclusiveness, tolerance, collaboration, emotional intelligence, and life skills, while dealing more effectively with the substantive, procedural, and relationship issues at the core of disputes. This chapter focuses on the use of mediation as one of the most popular alternative dispute resolution processes and illustrates its many uses for student, faculty, and staff disputes within the institutional setting. Some of the data for this chapter were collected by 27 graduate students1 in a “Peer Mediation and Conflict Resolution in Higher Education” course taught through the Department of Conflict Resolution Studies at Nova Southeastern University. The focus is on college and university centers and programs that provide mediation services primarily to members of the campus community. Data include a summary of over 100 higher education institutions where our preliminary, mostly web-based research indicated some use of ADR practices. The institutions in our sample include small private schools, religious academic institutions, prestigious private research universities, and large public universities. The sample programs are diverse in their focus, services offered, client base, funding, housing, and other dimensions. In addition, this chapter makes a case for why mediation and ADR services are congruent with the mission of the modern university and the need to expand their use and effectiveness, particularly in the area of employee disputes. Sections of this article include some major historical milestones of ADR development in higher education, why ADR processes are necessary to mitigate the cost of unproductive conflict, an overview of the variety of ADR options available on campuses today, and the need to expand its use throughout the campus population.
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Conflict and Sustainability in a Changing Environment
Gwendolyn Smith and Elena P. Bastidas
Using a case study of the Trio indigenous peoples in Suriname, Conflict and Sustainability in a Changing Environment presents an inside view of a community facing climate change and on the path toward sustainable development. Smith and Bastidas take the reader beyond an examination of examples from the field of practice and into a thorough case study on climate change. With more than ten years of field experience, Smith and Bastidas present an in-depth, bottom-up analysis of sustainable development, including tools for practitioners, insight for academics and advice to policymakers.
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Comparison of functional benefits of self-management training for amputees under virtual world and e-learning conditions
S. L. Winkler, J Kairalla, Robin Cooper, A Hall, M Schlesinger, A Krueger, and A Ludwig
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Peace Education Series Introduction
Laura Finley and Robin Cooper
This book is a guide for college students exploring career options who are interested in working to promote peacebuilding and the resolution of conflict. High school students, particularly those starting to consider college and careers, can also benefit from this book.
A major feature of the book is 30 stories from young professionals, most recently graduated from college, who are working in the field. These profiles provide readers with insight as to strategies they might use to advance their peacebuilding careers.
The book speaks directly to the Millennial generation, recognizing that launching a career is a major focus, and that careers in the peace field have not always been easy to identify. As such, the book takes the approach that most any career can be a peacebuilding career provided one is willing to apply creativity and passion to their work. -
Chapter 7: Reclaiming Women’s Agency in Conflict and Post-Conflict Societies: Women’s Use of Political Space
Ismael Muvingi
The unprecedented United Nations Security Council Resolution 1325, established in 2000, radically addressed what we knew about warfare—that civilians and especially women were increasingly targeted—and called for a sea change in the ways women should engage in any rebuilding processes—including conflict management, governance, and peacebuilding efforts. Deconstructing Women, Peace and Security offers a critical review and analysis of many gender-based efforts implemented since 2000, including empowerment policies, strategies, and an in-depth study of four particular cases.
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The Evolution of Somali Women's Clothing During Changing Security Contexts
Mary Schwoebel
This chapter explores the relationship between dress, identities and agency in the public realm, and thus contributes to wider feminist debates about women politicians and the politics of dress and gender. It focuses on how Margaret Thatcher used dress to define her political image, draw from her upbringing to adapt and shape her dress, then analyses the different and shifting performances of dress across her life and career. Much feminist analysis of dress in contemporary British politics argues that media focus on women's dress is always damaging and marginalizing. Dress and its relationship with political culture remains an underdeveloped aspect of political sociology, international relations and history. The micro-politics of dress during the interwar years reflected and provoked broader socio-economic changes in British society. Thatcher's dress reflected and embodied her growing power in both domestic and international terms, and defined a particular form of executive style for women.
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Creative Combinations in Peace Education: The Use of Collage and Poetry in Teaching, Researching, and Practicing Peace
Robin Cooper, Sheryl Chatfield, Elizabeth Holden, and Kelly Macias
Authored by scholars from a variety of disciplines, including English, Theology, Philosophy, Communications, Sociology, Humanities and Peace Studies, this edited volume provides detailed descriptions of the many ways popular culture can be used to teach peace.
Chapters discuss documentary and feature film, music, television, literature and more, providing both educators and the general public with a timely and useful tool. From popular dystopian novels like The Hunger Games to feature films like The Matrix to modern rap and hip-hop music, contributors not only provide critical analysis of the violence in popular culture but also an assessment of how the same or alternate forms can be used by peace educators. Additionally, each chapter project synopses and teaching ideas, as well as recommended resources. -
International and Peace Education in the Twenty-first Century: Acknowledging Differences, Optimizing Collaboration
Cheryl Lynn Duckworth
The landscape of international education has changed significantly in the last ten years and our understanding of concepts such as ‘international’, 'global' and ‘multicultural’ are being re-evaluated.
Fully updated and revised, and now including new contributions from research in South East Asia, the Middle East, China, Japan, Australasia, and North America, the new edition of this handbook analyses the origins, interpretations and contributions of international education and explores key contemporary developments, including:
- internationalism in the context of teaching and learning
- leadership, standards and quality in institutions and systems of education
- the promotion of internationalism in national systems
This important collection of research is an essential resource for anyone involved in the practice and academic study of international education, including researchers and teachers in universities, governmental and private curriculum development agencies, examination authorities, administrators and teachers in schools.
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Chapter 20: Striving for Justice and Peace on Earth, Catholic Peace Initiatives
Ismael Muvingi
Peace on Earth: The Role of Religion in Peace and Conflict Studies provides a critical analysis of faith and religious institutions in peacebuilding practice and pedagogy. The work captures the synergistic relationships among faith traditions and how multiple approaches to conflict transformation and peacebuilding result in a creative process that has the potential to achieve a more detailed view of peace on earth, containing breadth as well as depth.
Library and bookstore shelves are filled with critiques of the negative impacts of religion in conflict scenarios. Peace on Earth: The Role of Religion in Peace and Conflict Studies offers an alternate view that suggests religious organizations play a more complex role in conflict than a simply negative one. Faith-based organizations, and their workers, are often found on the frontlines of conflict throughout the world, conducting conflict management and resolution activities as well as advancing peacebuilding initiatives. -
Self-management intervention for amputees in a virtual world environment
Sandra Winkler, Robin Cooper, Kurt Kraiger, Ann Ludwig, Alice Krueger, Ignacio Gaunaurd, Ashley Fisher, John Kairalla, Scott Elliot, Sarah Wilson, and Alberto Esquenazi
Amputees who feel well-educated about their prosthesis care are more likely to adhere to treatment recommendations and have improved health outcomes. Few studies have tested the efficacy of using virtual worlds as a patient intervention and dissemination environment. The objective of this project was to compare dissemination of a selfmanagement intervention for amputees under two conditions: e-learning and virtual world (SecondLife®). During the development phase, the intervention was developed using Microsoft (MS) PowerPoint® then imported into Articulate e-learning software. Prior to creating the virtual world, the intervention was beta-tested (in Articulate) for content and usability. Focus groups of clinicians and amputees were conducted and the results were analyszed qualitatively. Focus group findings were implemented by editing the MS PowerPoint® and Articulate accordingly. The SL® version of the intervention was created using the edited MS PowerPoint®. Here we concentrate on the focus group findings; the creation of the experimental, SL® condition is in progress in preparation for the clinical trial. Focus group results identified the self-directed structure and video presentation aspects of the intervention as strengths and were less enthusiastic about use of text. Research team experiences, beta-test results, and available technology suggest the need to rethink traditional textual presentation of declarative knowledge in order to meet the needs of the modern learner and create more modern learning environments. More specifically, findings prompted this research team to develop innovative techniques to render typically textual, declarative knowledge in an interactive format.
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Self-management intervention for amputees in a virtual world environment
S. L. Winkler, Robin Cooper, K. Kraiger, Alice Krueger, Ignacio Gaunaurd, A Fisher, John Kairalla, J Elliott, S Wilson, and A Esquenazi
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Peace and Conflict Studies Research: A Qualitative Perspective
Robin Cooper and Laura Finley
This edited book is a new and valuable resource for students, teachers, and practitioners, providing a detailed exploration of how qualitative research can be applied in the field of peace and conflict studies. This book explores considerations and components of designing, conducting, and reporting qualitative research in this field, and also provide exemplars of recent empirical research in peace and conflict studies that employed qualitative methods. Scholars and researchers in peace and conflict studies and peace education face unique challenges in teaching, designing, and conducting qualitative research in these fields. This edited book discusses tips in designing qualitative studies in this area and for teaching emerging peace researchers best practices of qualitative inquiry. In addition, the book discusses some of the trends, challenges, and opportunities associated with research in peace and conflict studies and peace education.
Written at a level appropriate for both graduate students and active researchers, the primary audience for this book is those teaching and learning about the application of qualitative methods to peace and conflict studies, as well as those conducting research in this field. There are currently approximately 230 graduate programs in peace and conflict studies. This book also provides a useful tool for researchers and students in other academic disciplines who are interested in qualitative research. Such disciplines might include education, sociology, criminology, gender studies, psychology, political science, and others. -
9/11 and Collective Memory in US Classrooms: Teaching about Terror
Cheryl Lynn Duckworth
While current literature stresses the importance of teaching about the 9/11 attacks on the US, many questions remain as to what teachers are actually teaching in their own classrooms. Few studies address how teachers are using of all of this advice and curriculum, what sorts of activities they are undertaking, and how they go about deciding what they will do. Arguing that the events of 9/11 have become a "chosen trauma" for the US, author Cheryl Duckworth investigates how 9/11 is being taught in classrooms (if at all) and what narrative is being passed on to today’s students about that day.
Using quantitative and qualitative data gathered from US middle and high school teachers, this volume reflects on foreign policy developments and trends since September 11th, 2001 and analyzes what this might suggest for future trends in U.S. foreign policy. The understanding that the "post-9/11 generation" has of what happened and what it means is significant to how Americans will view foreign policy in the coming decades (especially in the Islamic World) and whether it is likely to generate war or foster peace.
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Qualitative Case Study in Conflict Resolution
Ismael Muvingi and Cheryl Lynn Duckworth
This edited book is a new and valuable resource for students, teachers, and practitioners, providing a detailed exploration of how qualitative research can be applied in the field of peace and conflict studies. This book explores considerations and components of designing, conducting, and reporting qualitative research in this field, and also provide exemplars of recent empirical research in peace and conflict studies that employed qualitative methods. Scholars and researchers in peace and conflict studies and peace education face unique challenges in teaching, designing, and conducting qualitative research in these fields. This edited book discusses tips in designing qualitative studies in this area and for teaching emerging peace researchers best practices of qualitative inquiry. In addition, the book discusses some of the trends, challenges, and opportunities associated with research in peace and conflict studies and peace education.
Written at a level appropriate for both graduate students and active researchers, the primary audience for this book is those teaching and learning about the application of qualitative methods to peace and conflict studies, as well as those conducting research in this field. There are currently approximately 230 graduate programs in peace and conflict studies. This book also provides a useful tool for researchers and students in other academic disciplines who are interested in qualitative research. Such disciplines might include education, sociology, criminology, gender studies, psychology, political science, and others.
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