Governance Success Factors in the Nglanggeran Sustainable Tourism Village, Indonesia

Authors

• Dwi Kristanti, Department of Public Administration, Faculty of Law, Social, and Political Sciences, Universitas Terbuka, Indonesia | Department of Public Administration, Faculty of Social and Political Sciences, Universitas Diponegoro, IndonesiaFollow
• Hartuti Purnaweni, Department of Public Administration, Faculty of Social and Political Sciences, Universitas Diponegoro, IndonesiaFollow
• Ida Hayu Dwimawanti, Department of Public Administration, Faculty of Social and Political Sciences, Universitas Diponegoro, IndonesiaFollow
• Teguh Yuwono, Department of Government Science, Faculty of Social and Political Sciences, Universitas Diponegoro, IndonesiaFollow

Abstract

Our qualitative case study examines the dynamics of governance in the Nglanggeran Tourism Village, Yogyakarta—a recipient of various national and international awards for sustainable tourism. Through in-depth interviews with 15 stakeholders, field observations, document analysis, and focus group discussions, we identified five key interrelated factors in governance success: (1) community participation and empowerment, (2) transformative leadership, (3) multi-stakeholder collaboration, (4) adaptive strategic planning, and (5) integrated socio-ecological resource management. Our research's significance lies in analysing how these factors interact dynamically in specific socio-cultural contexts to produce adaptive and resilient governance systems. The findings contribute to a theoretical understanding of sustainable tourism governance and offer practical insights for the development of tourism villages in developing regions.

Keywords

qualitative case study, collaborative governance, community-based tourism, key success factors, sustainable tourism

Author Bio(s)

Dwi Kristanti is with the Department of Public Administration, Faculty of Law, Social, and Political Sciences, Universitas Terbuka and Department of Public Administration, Faculty of Social and Political Sciences, Universitas Diponegoro, Indonesia. Please direct correspondence to dwik@ecampus.ut.ac.id

Hartuti Purnaweni is with Department of Public Administration, Faculty of Social and Political Sciences, at Universitas Diponegoro, Indonesia.

Ida Hayu Dwimawanti is with the Department of Public Administration, Faculty of Social and Political Sciences at Universitas Diponegoro, Indonesia.

Teguh Yuwono is with the Department of Government Science, Faculty of Social and Political Sciences, at Universitas Diponegoro, Indonesia.

Acknowledgements

This research was funded by the Universitas Terbuka Staff Scholarship Program (Beasiswa Pegawai Universitas Terbuka). The authors gratefully acknowledge the community members and key informants of Nglanggeran Tourism Village for their generous participation and willingness to share their experiences and insights. We also thank the Village Government of Nglanggeran for facilitating access to the research site and supporting the data collection process. The first author extends her appreciation to Universitas Terbuka for granting study leave and to Universitas Diponegoro for providing the academic environment and supervisory support throughout the doctoral program. Finally, the first author wishes to express her heartfelt gratitude to her husband and children for their unwavering patience, encouragement, and support throughout this journey.

Publication Date

6-27-2026

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 4.0 International License.

Recommended APA Citation

Kristanti, D., Purnaweni, H., Dwimawanti, I. H., & Yuwono, T. (2026). Governance Success Factors in the Nglanggeran Sustainable Tourism Village, Indonesia. The Qualitative Report, 31(6), 6045-6073. DOI: https://doi.org/10.46743/1052-0147.8233

ORCID ID

https://orcid.org/0000-0002-9968-6342

ResearcherID

ResearcherID: GWV-1049-2022