The research has explored various challenges related to E-learning dynamics faced by high-education academicians during the COVID-19 period. To develop an in-depth understanding, qualitative research methods were used and the narrative inquiry method was integrated for collecting data from interviewees. Data were collected from 14 university teachers via focus group discussions in which respondents were required to provide written narrations about the teaching-related challenges as well. Data were narrated from the words of respondents using the thematic analysis approach. Based on the analysis, seven major themes were derived and characterized as the key challenges of e-learning during COVID-19 named as lack of readiness, lack of resources and training, lack of interaction and motivation, quality of education deliverance, assessment & monitoring issue, Workload and distractions and Curriculum revision. Accordingly, this research has offered useful suggestions for education policymakers, senior management of universities, and researchers which will enable them to have a better understanding of E-learning challenges in developing countries.


challenges, e-learning, university teachers, Covid-19 pandemic, generalized qualitative methods, narrative inquiry technique

Author Bio(s)

Ayesha Noor is a PhD in Management Sciences and her area of specialization is HRM.She is currently working as an Assistant Professor and Incharge of Quality Enhancement Cell in Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology, Islamabad Campus, Pakistan.She has 8+ years of experience in teaching and research.Please direct correspondence to ayeshanoor.2012@gmail.com

Sana Mumtaz is a PhD in international business and management with 9+ years of teaching and research exposure in various countries. Currently, she works as an Assistant Professor in the Master of Management program at the University of Niagara Falls, Canada. Please direct correspondence to sana_mumtaz91@hotmail.com

Fozia Malik is working as an Assistant Professor in department of business administration at Fatima Jinnah Women University, Rawalpindi Pakistan. She has 20 years teaching experience at university level. She has worked as a marketing and HR consultant/trainer.Please direct correspondence to drfmalik@fjwu.edu.pk

Sultan Maqsood is working as an Assistant Professor in National University of Modern Languages, Islamabad.

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