The Pusat Pemberdayaan Mitra Sejahtera (PPDMS) is a Disabled People's Organization (DPO) in Indonesia that continued operating its doormat craft business during the COVID-19 pandemic. This was a unique time, given many constraints on workers in Indonesia. This study aimed to explore the challenges PPDMS faced while running their doormat craft business during the COVID-19 pandemic and what strategies they used to overcome these challenges. A case study was used to explore the unique characteristics of DPO entities and their strategies to continue a sustainable business during the pandemic. Research participants included organizational leaders, members, coordinators, partner subsidiaries, and families of persons with disabilities. Data collection techniques included interviews, observation, and document review. The research findings revealed determinants of the DPO's survival in the doormat craft business, namely (a) transformative leadership based on cooperation, (b) productivity of DPO members and their families, and (c) assistive technology for accessible doormat craft. These findings can inform good practices that can be disseminated to other DPOs.


doormat craft, business management, disabled people's organization, case study, disability entrepreneurship, pandemic COVID-19

Author Bio(s)

Edy Purnomo is a senior lecturer at the Department of Mechanical Engineering Education at Universitas Negeri Yogyakarta. He has expertise in vocational development for manufacturing technology and machining engineering. Apart from teaching, his daily life is being a competency assessor at the national level in Indonesia. Please direct correspondence to edy_purnomo@uny.ac.id.

Bayu Rahmat Setiadi is a junior lecturer in the Department of Mechanical Engineering Education at Universitas Negeri Yogyakarta. He has achieved a doctorate in Technology and Vocational Education at Universitas Negeri Yogyakarta. Research that is mastered around vocational learning, vocational skills for the community, and engineering design learning. Please direct correspondence to bayursetiadi@uny.ac.id.

Ishartiwi is a Professor in the Department of Special Education at Universitas Negeri Yogyakarta. She is active as a reviewer, resource person, and researcher who focuses on conveying matters related to assistive technology, inclusive learning technology, and vocational skills for people with disabilities. Please direct correspondence to ishartiwi@uny.ac.id.

Angga Damayanto is a lecturer at the Department of Special Education at Universitas Negeri Yogyakarta. He is pursuing a doctoral study at Universitas Negeri Yogyakarta in the Educational Sciences Study Program. His research and community service mainly involve assistive technology for people with disabilities. Please direct correspondence to anggadamayanto@uny.ac.id.

Eka Ary Wibawa is a Technology and Vocational Education Study Program doctoral student and an active lecturer at the Faculty of Economics at Universitas Negeri Yogyakarta. His research is mainly in business management, finance governance, and entrepreneurship. Please direct correspondence to eka_arywibawa@uny.ac.id.


We present this manuscript to the Directorate of Research, Technology, and Community Service, Ministry of Education, Culture, Research and Technology of the Republic of Indonesia, which has funded this community service activity from 2019 to 2022. The researcher also thanks the Institute for Research and Community Service, Universitas Negeri Yogyakarta, and PPDMS.

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