The coronavirus disease (COVID-19) quickly emerged as an unprecedented pandemic that has impacted communities at every level. Although online teaching is not a new concept, many faculty entered new territory as they transitioned into the online learning environment at the onset of the pandemic. This qualitative, narrative inquiry sought to capture the unique experiences of on-ground faculty during the rapid transition into online learning. Through these twenty interviews, some emerging themes included the instability and usage of technology, changes in engagement and participation, and the need for additional student and faculty support. Emerging themes provide insight to future implications related to transitioning to 100% online for faculty. Future research related to students’ experiences is recommended to gain a thorough understanding of both sides.


faculty support, teaching, Covid-19, higher education, engagement, flexibility, student support, narrative inquiry

Author Bio(s)

Dr. Christa Ann Banton is a licensed marriage and family therapist and was in private practice. She has been teaching at the university level for the past 17 years and with the University of Phoenix since 2008. Her research interests include mental health, faculty support, diversity related issues, and academic achievement motivation. Please direct correspondence to Drchristabanton@outlook.com.

Jose A. Garza is an administrative professional at The University of Texas Health Science Center in Houston (UTHealth). Particularly, he assists with the daily operations of the emergency medicine department at the McGovern Medical School. Prior to UTHealth, Jose gained healthcare practitioner experience working for the City of Houston as an administrative support employee at a tuberculosis clinic. Please direct correspondence to josegarza1019@email.phoenix.edu.

Publication Date


Creative Commons License

Creative Commons Attribution-Noncommercial 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 4.0 International License.







To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.