Incivility Within and Beyond Classrooms: Exploring the Perceptions of Targets, Instigators, and Observers

Authors

Hamna Zaheer, University of BalochistanFollow
Bilal Sarwar Dr., Balochistan University of Information Technology, Engineering and Management Sciences, Quetta, PakistanFollow
Zainab Bibi Dr., University of BalochistanFollow
Noor Muhammad Dr., Balochistan University of Information Technology, Engineering and Management Sciences, Quetta, PakistanFollow

Abstract

This study aimed at understanding the perceptions of female students who had experienced or witnessed incivility by faculty, and instigated incivility in or out of the classroom and how it affected them. Through the application of a phenomenological and qualitative approach, data were collected from eight (8) female business administration students from public sector universities of Quetta, Pakistan. The findings of the study revealed that female students experienced and witnessed faculty incivility within and beyond the classrooms, which included harassment, character assassination, and humiliation characterized as intense behaviors of faculty. These encounters of faculty incivility resulted in psychological distress like depression, interrupted sleeping patterns, and fear. Furthermore, the findings concerning instigated incivility exhibited that those female students who misbehaved with their instructors were distressed and wanted to quit their studies. The results of this study would be helpful for the university administration to develop policies to combat incivility in educational institutions.

Keywords

classroom incivility, faculty incivility, experienced incivility, witnessed incivility, instigated incivility, phenomenological analysis, thematic analysis

Author Bio(s)

Hamna Zaheer is a Ph.D. scholar for the Institute of Management Sciences at the University of Balochistan, Quetta. To contact, please email zaheer_hamna@yahoo.com.

Bilal Sarwar is a corresponding author and assistant professor for the Department of Management Sciences in the Balochistan University of Information Technology, Engineering and Management Sciences (City Campus). To contact, please email bilal.sarwar@buitms.edu.pk.

Zainab Bibi is a professor for the Institute of Management Sciences at the University of Balochistan, Quetta. To contact, please email znb2005@hotmail.com.

Noor Muhammad is an associate professor for the Department of Management Sciences in the Balochistan University of Information Technology, Engineering and Management Sciences (City Campus). To contact, please email noor.muhammad@buitms.edu.pk.

Publication Date

10-8-2021

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 4.0 International License.

DOI

10.46743/2160-3715/2021.4898

Recommended APA Citation

Zaheer, H., Sarwar, B., Bibi, Z., & Muhammad, N. (2021). Incivility Within and Beyond Classrooms: Exploring the Perceptions of Targets, Instigators, and Observers. The Qualitative Report, 26(10), 3127-3143. https://doi.org/10.46743/2160-3715/2021.4898

ORCID ID

0000-0003-3969-1235