Parents are real beneficiaries of school services. Their involvement in school based activities has changed the role breadth of teachers. Schools can handle this parental involvement through the extra-role behaviors of teachers. These beyond the job behaviors or organizational citizenship behaviors (OCB) of teachers are crucial for the schools. Despite the prescribed roles and duties, the schools cannot predict and infer through formally stated in-role job description, the entire range of extra-role behavior exhibited by teachers during and after school. In this study, teacher’s role breadth is examined under the broad spectrum of Organizational Citizenship Behavior (OCB) which resulted into a conceptual model on the determinants of teacher’s OCB. A qualitative evaluation (grounded theory) of 40 interviews has been conducted with all the stakeholders of school in India viz., principals, fellow-teachers, students, and parents. The most striking finding is that teachers are displaying prosocial behavior. Teacher’s OCB is found to have three determinants—OCB-Individual, OCB-Organization and OCB-Prosocial. Involvement of parents in school are redesigning and affecting the actions of teacher. Further, the implications and directions for future research have also been discussed.


Organizational Citizenship Behavior (OCB), Grounded Theory, Schools, Prosocial Behavior, India

Author Bio(s)

Musarrat Shaheen is a research scholar at IFHE University, Hyderabad, India. She is pursuing her PhD in Human Resource Management. She has attended national and international conferences. Her research interests include Psychological Capital, Organizational citizenship behaviour and employees’ engagement. Correspondence regarding this article can be addressed directly to: shaheen.musarrat@gmail.com.

Dr. Ritu Gupta is an Assistant Professor at IBS Hyderabad, IFHE University. She was a visiting scholar at Oklahoma State University for the year 2011-2012. She has attended national and international conferences and her papers and book reviews have been published in national and international journals. Her research interests include time perspective, change management, retirement, and qualitative research methodology. Correspondence regarding this article can also be addressed directly to: rgritu@gmail.com/ gritu@ibsindia.org.

Dr. Y. L. N. Kumar is an Associate Professor at IBS Hyderabad, IFHE University. He has guided many PhD scholars and has published papers in national and international journals. His research interests include organizational citizenship behaviour and employer branding. Correspondence regarding this article can also be addressed directly to: ylnkumar@ibsindia.org.


Excerpts from this paper were presented at the 6th International Conference on Excellence in Research and Education at IIM Indore, India in May 2014. We humbly express our gratitude to the conference chair as well as the distinguished audience for providing us with their valuable suggestions and feedback.

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