Ethnographers at Microsoft: A Review of Human-Computer Interaction: Development Process

Authors

Ronald J. Chenail, Nova Southeastern UniversityFollow

Abstract

Qualitative researchers and those with qualitative inquiry skills are finding tremendous employment opportunities in the world of technology design and development. Because of their abilities to observe and understand the experiences of end users in human-computer interactions, these researchers are helping companies using Contextual Design to create the next generation of products with the users clearly in mind. In Human-Computer Interaction: Development Process, the new edited book by Andrew Sears and Julie Jacko, the authors describe an array of models and methods incorporating qualitative research concepts and procedures that are being used in technology today and can have great potential tomorrow for qualitative researchers working in fields and settings outside of business and technology.

Keywords

Human-Computer Interaction, HCI, Usability Studies, Ethnography, Qualitative Research

Author Bio(s)

Dr. Ronald J. Chenail is the Co-Editor of The Qualitative Report and The Weekly Qualitative Report at Nova Southeastern University (NSU). He also serves as the Vice President of Institutional Effectiveness and Director of NSU’s Graduate Certificate in Qualitative Research. He can be contacted at 3301 College Avenue, Fort Lauderdale, FL 33314-7796 USA; Telephone: 954.262.5389; Fax: 954.262.3970; E-mail: ron@nova.edu.

Publication Date

6-15-2009

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 4.0 International License.

DOI

10.46743/2160-3715/2009.2839

Recommended APA Citation

Chenail, R. J. (2009). Ethnographers at Microsoft: A Review of Human-Computer Interaction: Development Process. The Qualitative Report, 14(2), 145-149. https://doi.org/10.46743/2160-3715/2009.2839

Comments

Original volume and issue number from The Qualitative Weekly, an offshoot publication of The Qualitative Report which has been folded into the primary journal: Volume 2, Issue 24