Abstract
Current business practices and scheduling systems are inefficient, and as a result, they often force the customer to wait for assistance, toiling on hold while listening to elevator music and confronting layers of representative before reaching somebody who may be able to help us. SharkCal will provide a solution to this reoccurring annoyance, as it will replace the scheduling systems of the clients' organizations. SharkCal will allow users to set appointments for help and services with the staff at the customer’s organization. It will display a user-friendly calendar with weekly and monthly view options so users can clearly see what time-slots are available for selection. It will also eliminate human error in scheduling while allowing the office secretary to attend to other important office functions. Other available scheduling software that is currently utilized by industry such as Google Calendar, Microsoft Outlook, and Apple’s iCal lack a key feature that the SharkCal system prides itself on. This key feature that these systems lack is the ability to allow customers to schedule appointments with a particular person from an organization and the particular person can approve or disapprove the suggested appointment. The objective of the SharkCal project is to create a fully functional, automated scheduling system suitable for a range of different business practices with unique demands.
Faculty Sponsors
Dr. Saeed Rajput
Project Type
Event
Location
Alvin Sherman Library
Start Date
4-13-2012 1:00 PM
End Date
4-13-2012 5:30 PM
SharkCal: The Solution to Scheduling Dilemmas
Alvin Sherman Library
Current business practices and scheduling systems are inefficient, and as a result, they often force the customer to wait for assistance, toiling on hold while listening to elevator music and confronting layers of representative before reaching somebody who may be able to help us. SharkCal will provide a solution to this reoccurring annoyance, as it will replace the scheduling systems of the clients' organizations. SharkCal will allow users to set appointments for help and services with the staff at the customer’s organization. It will display a user-friendly calendar with weekly and monthly view options so users can clearly see what time-slots are available for selection. It will also eliminate human error in scheduling while allowing the office secretary to attend to other important office functions. Other available scheduling software that is currently utilized by industry such as Google Calendar, Microsoft Outlook, and Apple’s iCal lack a key feature that the SharkCal system prides itself on. This key feature that these systems lack is the ability to allow customers to schedule appointments with a particular person from an organization and the particular person can approve or disapprove the suggested appointment. The objective of the SharkCal project is to create a fully functional, automated scheduling system suitable for a range of different business practices with unique demands.
