Department of Conflict Resolution Studies Theses and Dissertations

Copyright Statement

All rights reserved. This publication is intended for use solely by faculty, students, and staff of Nova Southeastern University. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, now known or later developed, including but not limited to photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the author or the publisher.

Date of Award

1-1-2020

Document Type

Dissertation - NSU Access Only

Degree Name

Doctor of Philosophy in Conflict Analysis and Resolution

First Advisor

Dustin Berna

Keywords

courses; culture; curriculum; Dubai; police; training

Abstract

The United Arab Emirates is home to an increasing number of expatriates, and this is resulting in extensive and rapidly changing cultural diversity within the UAE. This dissertation deals with cross-cultural diversity management in the field of law enforcement. Police officers must be Emirati born and they are responsible for handling UAE’s rapidly diversifying civil population. This demands a highly efficient officer who has sound knowledge of diverse cultures and can build proper public relations, which is one of the fundamental elements of the peacekeeping process. This research aimed to evaluate the cultural barriers and miscommunications that happen because of the lack of awareness police officers have with foreign cultures. It focuses on the development of tactical and measurable ways in which the current system for training and educating police candidates can be modulated to increase cultural awareness. The underlying goal is to demonstrate the importance of building public relations between civilians and law enforcement via culture training and cross-cultural diversity management. A survey was given to the students enrolled at the Dubai Police Academy. The responses were compiled by google survey and generated in the form of charts showing response frequencies, which were qualitatively interpreted. The results show that academy students have experienced problems while interacting with people from various cultures. They specified that their main source of cultural awareness was through primary interaction and their own experiences. The respondents also showed positive attitudes towards having a dedicated course for their cultural awareness training.

Download
To access this thesis/dissertation you must have a valid nova.edu OR mynsu.nova.edu email address and create an account for NSUWorks.

Free My Thesis

If you are the author of this work and would like to grant permission to make it openly accessible to all, please click the Free My Thesis button.

  Contact Author

Share

COinS