Department of Conflict Resolution Studies Theses and Dissertations

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Date of Award

2025

Document Type

Dissertation - NSU Access Only

Degree Name

Doctor of Philosophy

Department

Halmos College of Arts and Sciences - Department of Conflict Resolution Studies

First Advisor

Alexia Georgakopoulos

Second Advisor

Elena Bastidas

Third Advisor

Urszula Strawinska-Zanko

Keywords

acceptance, age differences, american identified millennials, behavior, collaboration, communication, conflict resoluton, cultural groups, diversity, generations, gender differences, hispanic identified millennials, inclusion, intergenerational relations, millennials, organizational behavior, organizational conflict, personality, population studies, quantitative analysis, social settings, United States, workforce diversity

Abstract

This study focuses on communication, behavior, and personality of the two largest generational groups in the United States, by population, American Identified Millennials and Hispanic Identified Millennials. Through quantitative analysis of one hundred subjects in each of the groups, the study shows the differences and similarities of individuals between the ages of 25 and 40 using age and gender. With gender the responses showed that American males chose words with care and weigh answers more carefully than Hispanic males. For Hispanic women, results showed that they always take time for someone if they want to talk more than an American Hispanic female. It also revealed that American females are less able to cope with critical remarks than Hispanic females. When it comes to age, the results showed that the male age group between 30 and 35 years and the female age groups between 25 and 29 years old showed that most differences in communication, behavior, and personality when comparing Hispanic and American identified individuals. The information is valuable to organizations and society. The study's purpose is not only to show the dichotomy among the two groups, but to open the door to collaboration, inclusion, and acceptance. It will allow individuals to embrace the differences and create a new narrative of decreased divisions among all cultural groups and reduce conflicts in organizational and social settings in the present and future. The benefit is a potential decrease in costs associated with conflicts not only between Millennials but other generational groups within the workforce

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