Department of Conflict Resolution Studies Theses and Dissertations

Date of Award

2024

Document Type

Dissertation

Degree Name

Doctor of Philosophy in Conflict Analysis and Resolution

Department

Halmos College of Arts and Sciences - Department of Conflict Resolution Studies

First Advisor

Urszula Strawinska-Zanko

Second Advisor

Ismael Muvingi

Third Advisor

Neil Katz

Keywords

COVID-19, Family Conflict, Family to Work Conflict, Remote Work, Telecommuting, Work to Family Conflict

Abstract

The COVID-19 pandemic had a significant impact on the world and continues to impact us four years later. One of the most significant impacts the pandemic had is on the way we work. To stop the spread of the virus and to safeguard the public, countries around the world issued stay-athome orders which required all but essential workers to stay at home beginning in March of 2020 in the United States and throughout the world. This transformed the way and where we worked and a large portion of the workforce which was able, began working from home or teleworking. What was first believed to be a short-term solution to an emergency has continued for almost four years and for some will continue. The purpose of this study was to identify the family conflicts which have arisen as employees continue to work from home, the nature of those conflicts, if/how families have learned to manage or resolve those conflicts and how those conflicts have affected female workers. The research utilized a qualitative research methodology, using a narrative, thematic, structural approach via semi-structured interviews. The aim of the study was to identify the nature of the conflicts which have arisen for female employees and to assist workers in developing an effective work/life balance while providing organizations with some best practices on how they can support their female employees in the future. Keywords: telecommuting, remote work, family conflict, family to work conflict, work to family conflict, families & family life, COVID-19, work-life balance, and teleworkers.

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