Role Dimensions of Patient and Physician in Medical Interviews: Relationship to Patients' Satisfaction

Authors

Lynda A. Anderson, Centers for Disease Control and Prevention
Jacqueline Hinckley, The University Of MichiganFollow

Document Type

Article

Publication Date

4-1998

Publication Title

Psychological Reports

ISSN

0033-2941

Volume

82

Issue/No.

2

First Page

601

Last Page

602

Abstract

We applied the Verbal Response Mode coding system to 80 medical interviews to characterize role dimensions of patient and physician and to assess the relation between physicians' role dimensions and patients' satisfaction. Role dimensions conformed closely to prior work Physicians' acquiescence was positively correlated with satisfaction. This study suggests that the role dimensions generated by the Verbal Response Mode taxonomy are a useful measure of patients' and physicians' relationships.

NSUWorks Citation

Anderson, Lynda A. and Hinckley, Jacqueline, "Role Dimensions of Patient and Physician in Medical Interviews: Relationship to Patients' Satisfaction" (1998). HPD Articles. 198.
https://nsuworks.nova.edu/hpd_facarticles/198

ORCID ID

0000-0002-4052-1420

DOI

10.2466/pr0.1998.82.2.6

Copyright

© 1998 SAGE Publications.