The emotions and cognitions during organizational change: The importance of emotional work for leaders
Journal of Organizational Culture, Communications and Conflict
ISSN or ISBN
In many arenas change is becoming a constant. McKinsey and Company reported that approximately 70% of organizational change initiatives fail (Maurer, 2010). This suggests that due to the myriad of very public changes in the field of healthcare it provides a fertile setting for studying change efforts.
Lawrence, Eleanor; Ruppel, Cynthia P.; and Tworoger, Leslie, "The emotions and cognitions during organizational change: The importance of emotional work for leaders" (2014). HCBE Faculty Articles. 90.