Date of Award


Document Type

Thesis - NSU Access Only

Degree Name

Master of Science


Center for the Advancement of Education


Videotex-Computers, Videotape cassettes, Microteaching, Computer Applications, Computer Assisted Instruction, Programmed Instruction-Computer Assisted Instruction, Programmed Instructional Materials, Word Processing-Computer Oriented Program


The study revolved around word processing students at a community college and the elective use of a tutorial video while working independently in a lab. The study recorded the frequency of unit use of the tutorial and the most frequent purpose of use. Students viewed the tutorial as a preview, a source of technical assistance for problem solution, or as a review when text assignments had been completed. Student comments at the close of the study measure the availability of technical assistance while working in the lab compared to a previous class not having access to tutorial video assistance. The results indicate the frequency of student use declined as the student gained confidence in working with the software program but increased as procedures became more technical and complex. The availability of the tutorial video reduced student complaints of insufficient technical support. Purpose of elected use occurred most frequently as a review. It was concluded that although the frequency of use declined as students became more proficient in the software program, the tutorial video was a good technical resource tool to have available to assist students when working independently in an open lab.

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