Date of Award
2002
Document Type
Dissertation
Degree Name
Doctor of Education
Department
Ed.D. Program in Instructional Technology and Distance Education
Advisor
James Diggs
Committee Member
Mitzi K. Burden
Keywords
analysis, applied dissertation, attitudes, behavioral change, behaviors, business meetings, corporate personnel, data collection, delivery medium, demonstrations, educational materials, efficient meetings, equipment practice, informal interviews, instruction, literature review, observations, participant support, perceptions, post-survey, practice sessions, presentation support, protocols, qualitative data, quantitative data, reports, room utilization, scenarios, student guide, survey instrument, training sessions, training strategy, use objective, video teleconferencing, video teleconferencing room
Abstract
This applied dissertation was developed to meet the use objective of a video teleconferencing room. The dissertation searched for an understanding into the perceptions, attitudes, and behaviors of corporate personnel toward using video teleconferencing to conduct business meetings. The applied dissertation was designed to report on a solution strategy for changing the perceptions, attitudes, and behaviors of corporate personnel to conduct efficient and effective business meetings using video teleconferencing as the delivery medium.
The writer developed a training strategy that focused on the possible causes gleaned from a literature review and past experiences. The training strategy contained video teleconferencing demonstrations and scenarios targeted toward business meetings. Two training sessions supported by a student guide provided instruction and educational materials for understanding the protocols of combining video teleconferencing with the dynamics of a business meeting. Pre- and post-training session assistance was available to provide participants with additional equipment practice and presentation support.
This applied dissertation experience used both quantitative and qualitative data collection methods. A pre- and post-survey instrument supported by informal interviews, reports, and observations were used for data collection. An analysis of the data documented positive levels of change that contributed to an increased use of the video teleconferencing room.