Title

Exploring principal workload and revealing emotional workload: Some thoughts about interviewing top managers in education.

Location

1053

Format Type

Paper

Format Type

Paper

Start Date

12-1-2017 10:15 AM

End Date

12-1-2017 12:05 PM

Abstract

Izhar Oplatka- Exploring Principal Workload: Thoughts about Interviewing Top Managers in Education

The aim of the current study was to trace patterns and expressions of principal workload among top managers in education and unearth their sources and consequences. While interviewing principals, I (or the research assistant) noticed that principals distinguished between quantitative and emotional workload. Emotional workload, expressed by a sense of uneasiness, emotional coping with role incumbents and stakeholders, a failure to promote students with special education needs, personal crisis of teachers and pupils, coping with child abuse and violence in the family and the like, is told to preoccupy the principal twenty-four hours a day.

Regardless of the original aims of this study, I found several ways to encourage the principal to expose their feelings and emotions during the interview (e.g., the order of the questions asked), and gained some understandings of the advantages and weaknesses of interviewing top managers about their emotions (e.g., could we expect principals expose their feelings in front of a 'stranger'?).

Some practical insights into interviewing top managers about their emotions will be suggested (e.g., the right ways to start the interview, the importance of rapport, leaving the 'sensitive' questions to the end of the interview).

Comments

i would like present my work as part of paper session ... (i.e., presentation). My paper will be presented in the form of powerpoint slides.

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Jan 12th, 10:15 AM Jan 12th, 12:05 PM

Exploring principal workload and revealing emotional workload: Some thoughts about interviewing top managers in education.

1053

Izhar Oplatka- Exploring Principal Workload: Thoughts about Interviewing Top Managers in Education

The aim of the current study was to trace patterns and expressions of principal workload among top managers in education and unearth their sources and consequences. While interviewing principals, I (or the research assistant) noticed that principals distinguished between quantitative and emotional workload. Emotional workload, expressed by a sense of uneasiness, emotional coping with role incumbents and stakeholders, a failure to promote students with special education needs, personal crisis of teachers and pupils, coping with child abuse and violence in the family and the like, is told to preoccupy the principal twenty-four hours a day.

Regardless of the original aims of this study, I found several ways to encourage the principal to expose their feelings and emotions during the interview (e.g., the order of the questions asked), and gained some understandings of the advantages and weaknesses of interviewing top managers about their emotions (e.g., could we expect principals expose their feelings in front of a 'stranger'?).

Some practical insights into interviewing top managers about their emotions will be suggested (e.g., the right ways to start the interview, the importance of rapport, leaving the 'sensitive' questions to the end of the interview).