Strategies for Conversation and Systems Analysis in Requirements Gathering: A Qualitative View of Analyst-Client Communication

Authors

Cathy Urquhart, University of Sunshine CoastFollow

Abstract

This paper describes how strategies for conversation and systems analysis may operate in requirements gathering. The emergence of these concepts, whilst using grounded theory techniques to analyse a case study of analyst-client interaction is discussed. The topics of conversation in the case study are analysed and grouped into themes and examined with reference to strategies for conversation and systems analysis. Methodological issues that occur when undertaking qualitative analysis of discourse are also discussed. Finally, some implications for systems analysis practice are outlined.

Keywords

qualitative research

Publication Date

1-1-2000

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 4.0 International License.

DOI

10.46743/2160-3715/2000.2087

Recommended APA Citation

Urquhart, C. (2000). Strategies for Conversation and Systems Analysis in Requirements Gathering: A Qualitative View of Analyst-Client Communication. The Qualitative Report, 4(1), 1-19. https://doi.org/10.46743/2160-3715/2000.2087