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Abstract

The authors present a model for obtaining feedback from consumers and therapists about mental health services and outreach strategies from persons who are Deaf, DeafBlind and Hard of hearing. Program planners from Western Pennsylvania used the focus group as a research tool to generate valid information to advance program development. Nine focus groups were conducted which were comprised of consumers, therapists or family members. Feedback from the focus group has led to the implementation of new services in Western Pennsylvania. Group members reported that the focus group format fostered a spirit of collaboration and community problem-solving.

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