Employees who have a hearing loss can use much of the same technology for telephone communication that is available for other employees in the workplace, eg., computers, electronic mail, fax, pagers, and cellular phones. Combining special deafness- related devices, strategies or services with these new technologies may allow employees who are deaf or severely hard of hearing to demonstrate their efficiency and productivity. The various telecommunication technology used by eight employees are described. Appendixes provide a listing of telecommunication equipment, strategies, and services useful for employees with a hearing loss, and educational resources used to hearing co-workers.
Castle, D. L. (2019). Telecommunications Technologies Used by Employees who are Deaf. JADARA, 27(4). Retrieved from https://nsuworks.nova.edu/jadara/vol27/iss4/5