HCBE Theses and Dissertations
Campus Access Only
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Date of Award
2009
Document Type
Dissertation - NSU Access Only
Degree Name
Doctor of Business Administration (DBA)
Department
H. Wayne Huizenga School of Business and Entrepreneurship
Advisor
Thomas Griffin
Committee Member
Peter DiPaolo
Committee Member
Debra Stern
Abstract
A qualitative transcendental phenomenological methodology was used to identify the essence of healthcare workers' perceptions at the workplace. In-depth interviews were conducted on 25 physical therapists and physical therapist assistants consisting of over 214 years of clinical experience representing 11 clinical sites in the South Florida area. The perceptions towards their coworkers and managers during times of change were explored from a variety of angles and yielded an insightful essence of the work they do on a day to day basis as front-line medical professionals.
There were eight major concerns identified as influential factors that impact job performance, coworker and manager relationships, and patient care in this segment of the healthcare system. Based on the essence derived from the therapists' and assistants' experiences, 14 functional propositions were posited and lay the foundation for future research. Managerial recommendations along with the Healthcare Workers Systematic Daily Flow Model were offered to guide in the development of the recommended initiatives.
NSUWorks Citation
Robert Jason Mullaney. 2009. A STUDY ON THE PERCEPTIONS OF HEALTHCARE WORKERS DURING PERIODS OF ABSENTEEISM IN THE CLINICAL SETTING. Doctoral dissertation. Nova Southeastern University. Retrieved from NSUWorks, H. Wayne Huizenga School of Business and Entrepreneurship. (81)
https://nsuworks.nova.edu/hsbe_etd/81.