VIDEO REVIEWS OF CLINICAL ENCOUNTERS: CAN AUTHENTIC FEEDBACK IMPROVE THIRD YEAR STUDENT PHYSICIANS' INTERPERSONAL SKILLS?

Steele Auditorium

Objective. To offer innovative curriculum for third-year medical students to help improve their interpersonal skills during patient encounters. It is hoped that through video review encounters with simulated patients, medical students will obtain an increased consciousness of the importance of interpersonal communication with patients. This presentation will describe the video feedback program, show a video presentation of a standardized patient encounter, and offer opportunities for attendees to participate in offering feedback. Background. The M3 Come Home Day Program originated in 2009 at Nova Southeastern University College of Osteopathic Medicine as an opportunity for third-year medical students on rotation at various sites to return to campus to reconnect with the medical school, receive career guidance, and improve clinical skills, osteopathic manipulation techniques, and interpersonal skills. Medical students experience mannequin simulation as well as standardized patient encounters with feedback provided by faculty and complete questionnaires. Methods. A one page anonymous questionnaire was given after the students participated in the mannequin simulation and the standardized patient encounters with feedback. This questionnaire documented participants' opinions concerning the efficacy of the feedback session. The medical students also added comments and suggestions on the anonymous questionnaire form. Results. Based on the results of the three questions, over 85% of the medical students indicated that this program was highly effective. Conclusion. The data examined from 2011-2013 indicated that participants felt that the feedback portion of the program was an overwhelming positive experience. Grants. N/A