Document Type

Dissertation

Title

Technostress in Nursing and the Big Five

Authors

Paula Hope Jackson, Nova Southeastern University

Degree Name

Doctor of Philosophy (PhD) in Nursing Education

Copyright Statement

All rights reserved. This publication is intended for use solely by faculty, students, and staff of Nova Southeastern University. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, now known or later developed, including but not limited to photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the author or the publisher.

Department

College of Nursing

First Advisor

Julia Aucoin

Second Advisor

Linda A Evans

Third Advisor

Leslie H Nicoll

Publication Date / Copyright Date

2019

Publisher

Nova Southeastern University

NSUWorks Citation

Paula Hope Jackson. 2019. Technostress in Nursing and the Big Five. Doctoral dissertation. Nova Southeastern University. Retrieved from NSUWorks, College of Nursing. (72)
https://nsuworks.nova.edu/hpd_con_stuetd/72.

Abstract

Information about technostress is scant in the nursing literature even with the ubiquitous amount of technology used in thehospital setting as well as the Big Five personality traits. The purpose of this study is to determine the prevalence of technostress among hospital nurses and to examine the relationship between technostress and nurses’ personality traits measured by the Big Five Inventory -- openness to experience, consciousness, extraversion, agreeableness, and neuroticism (OCEAN). The Technostress Creator instrument developed by Tarafdar, Tu, Ragu-Nathan, and Ragu-Nathan (2007) was utilized to identify the percentage of technostress in the five subscales of techno-overload, techno-invasion, techno-complexity, techno-insecurity, and techno-uncertainty. The Big Five Inventory (BFI) by John, Donahue, and Kentle, (1991) was utilized to identify thenurses’ primary personality trait. The research design was guided by Lazarus and Folkman’s Transactional Model of Stress and Coping ([TMSC], 1984) and how the Big Five may influence technostress creators. The study was non-experimental design and a convenience sample of n=157 surveys from nursing working with Electronic Health Records (EHR) on a daily basis. The study findings revealed nurses have the highest technostress in job insecurity and neuroticism related positively to technostresswhile conscientiousness was negatively. This study fills a gap in the nursing literature that establish nurses have a high technostress perception and the personality traits that may lend itself to that end.

Disciplines

Nursing

Keywords

technostress, techno-creators, techno-inhibitors, Big Five, Five Factor Model

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