E-Banking in Emerging Markets: Shifting the Competitive Landscape

Event Location / Date(s)

49th Annual Meeting of the Academy of International Business/Indianapolis, IN

Event Name / Location

Proceedings of the 49th Annual Meeting of the Academy of International Business " Bringing the Country Back In: The Importance of Local Knowledge in a Global Economy"

Presentation Date

6-26-2007

Document Type

Conference Proceeding

Presenter(s) / Author(s)

Jennifer Isern, Nova Southeastern University
Ruth Clarke, Nova Southeastern UniversityFollow

Description

This paper discusses the dynamics of competition in the financial services industry, and theories of competition that explain sometimes counter-intuitive effects observed over the last fifty years. We present arguments here that new forces are taking hold in the financial services industry that may change existing competition paradigms. Electronic banking is thriving in Japan, Europe, and the U.S. as customers click their mouse, press telephone keys, and slide cards to conduct their banking. Increasingly, banks and other financial service providers are starting to launch many of these same innovations in developing countries. Emerging markets are in the position of developing a financial infrastructure that could leapfrog established infrastructures while providing a broader range of financial services for customers. We argue that financial services may be entering a period of Schumpeterian competition in which electronic banking may fundamentally change the global financial services industry.

First Page

52

Last Page

53

Comments

Conference Website

NSUWorks Citation

Isern, Jennifer and Clarke, Ruth, "E-Banking in Emerging Markets: Shifting the Competitive Landscape" (2007). HCBE Faculty Presentations. 610.
https://nsuworks.nova.edu/hcbe_facpres/610