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HCBE Faculty Presentations
Emotional labor and its outcomes: A study of a Philippine call center
Event Location / Date(s)
Albuquerque, NM
Event Name / Location
2013 Annual Meeting of the Southwest Academy of Management
Presentation Date
3-1-2013
Document Type
Conference Proceeding
First Page
360
Last Page
371
NSUWorks Citation
Ruppel, Cynthia P.; Sims, Randi L.; and Zeidler, P., "Emotional labor and its outcomes: A study of a Philippine call center" (2013). HCBE Faculty Presentations. 493.
https://nsuworks.nova.edu/hcbe_facpres/493
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