
HCBE Faculty Presentations
Title
Eighteen Leadership Practices & Behaviors that Energize Customer Service Staff
Document Type
Conference Proceeding
Presentation Date
1-1-2002
Conference Name / Publication Title
Customer Satisfaction Frontiers - VI
NSUWorks Citation
Preziosi, Robert, "Eighteen Leadership Practices & Behaviors that Energize Customer Service Staff" (2002). HCBE Faculty Presentations. 44.
https://nsuworks.nova.edu/hcbe_facpres/44
COinS