Eighteen Leadership Practices & Behaviors that Energize Customer Service Staff

Event Name / Location

Customer Satisfaction Frontiers - VI

Presentation Date

1-1-2002

Document Type

Conference Proceeding

Presenter(s) / Author(s)

Robert Preziosi, Nova Southeastern UniversityFollow

NSUWorks Citation

Preziosi, Robert, "Eighteen Leadership Practices & Behaviors that Energize Customer Service Staff" (2002). HCBE Faculty Presentations. 44.
https://nsuworks.nova.edu/hcbe_facpres/44