HCBE Faculty Presentations
Roadmap for Transformational Change in a Hospital Setting: Longitudinal View
Event Title
DSI Best Papers from the 2014 Annual Conference, Trends and Research in Decision Sciences
Presentation Date
2014
Document Type
Abstract
ORCID ID
Eleanor Lawrence0000-0002-9700-2218 , Cynthia P. Ruppel0000-0001-6671-5314
Proceedings Title
DSI Best Papers from the 2014 Annual Conference, Trends and Research in Decision Sciences
Description
This longitudinal action research case study of a hospital involved in systemic change for 12 years demonstrates how the management staff, led by a committed CEO, was able to successfully implement a team strategy to share knowledge and achieve a radical culture change. The multiyear initiatives and processes institutionalized team-based leadership and a culture of knowledge sharing as documented by improved patient quality care. This research provides a baseline for an informed approach to a leading organizational culture change. An organizational development model for knowledge sharing and process improvement to support the systemic culture change is described.
First Page
110
Last Page
130
NSUWorks Citation
Lawrence, Eleanor; Tworoger, Leslie; and Ruppel, Cynthia P., "Roadmap for Transformational Change in a Hospital Setting: Longitudinal View" (2014). HCBE Faculty Presentations. 1376.
https://nsuworks.nova.edu/hcbe_facpres/1376
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