Lean and Six Sigma as Contracting Systems of Organizational Change

Event Location / Date(s)

Orlando, FL

Event Name / Location

27th Annual Productions and Operations Management Society (POMS) Conference

Presentation Date

5-6-2016

Document Type

Conference Presentation

Presenter(s) / Author(s)

David Hinds, Nova Southeastern UniversityFollow

Description

In addressing the need for conceptual and operational definitions of process improvement, we develop a generalized framework based upon organizational change theory. Using this framework, we argue that Lean and Six Sigma represent two distinct systems of organizational change. Key features of the two systems are described and compared.

NSUWorks Citation

Hinds, David, "Lean and Six Sigma as Contracting Systems of Organizational Change" (2016). HCBE Faculty Presentations. 1209.
https://nsuworks.nova.edu/hcbe_facpres/1209