Chapter Title

Interpersonal Communication and Conflict Management Skills Workshop: A Training Guide for Workshop Leaders and Facilitators

Authors

Neil H. Katz, Syracuse UniversityFollow

Files

Document Type

Book

Description

This booklet is designed to be a teaching guide for trainers for a generic workshop in interpersonal and small group communication and conflict management skills. The specific skills emphasized in this booklet are reflective listening, problem solving, assertion, and conflict management of needs and values.

Publication Date

2006

Publisher

Maxwell School at Syracuse University

Keywords

Communication, small group, conflict management skills

Disciplines

Communication | Interpersonal and Small Group Communication

NSUWorks Citation

Katz, Neil H.. Interpersonal Communication and Conflict Management Skills Workshop: A Training Guide for Workshop Leaders and Facilitators.: Maxwell School at Syracuse University.

ORCID ID

0000-0002-7289-5670