CCE Theses and Dissertations

Distributed Multimedia Information and Training Systems: Development of a Design Model for Interactive Training Using the World Wide Web as a Delivery System

Date of Award

1998

Document Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department

Graduate School of Computer and Information Sciences

Advisor

Marlyn Kemper Littman

Committee Member

Gerorge K. Fornshell

Committee Member

Michael Moody

Abstract

This inquiry is a study of a current implementation of distributed multimedia information and training systems. The World Wide Web (Web) is a primary delivery system for delivering distributed training. The term Web-based Training (WBT) was coined to describe this development (Kilby, 1996). The rapid change in technologies along with the lack of existing studies of the Web as a delivery mechanism for training are primary reasons for this inquiry. The goal of this inquiry is to develop a model to facilitate the design and development of Web-based training for the enhancement of the learner's cognitive experience. This paradigm will be based on previous research reported in the literature and an in-depth case study of the Web Interactive Training (WIT) project underway at the Kennedy Space Center (Metcalf, 1995; NASA, 1995).

The WIT project is being held up as an example of well-developed WBT (Hall, 1997). Characteristics of the system and the development process for the WIT system will be explored through a thorough case study research methodology (Whitten, Bentley & Barlow, 1994; Yin, 1994; Hamel, et al., 1994). After the summary and introductory information, background information and literature are presented for validation and corroboration of the findings of the case study inquiry. The case study methodology and implementation for the structure of the results are presented. Expectations of the study and reference materials are also provided.

The results of the study are defined as a case study of the WIT project in the context of the Whitten et al. (1994) information system design model. A final assessment of the Phase I implementation is also presented in the results chapter. The successful completion of the project and recognition of the achievement stand as evidence of the validity of this model for the development of WBT. The findings show that WBT can be treated like other software development projects with a full life cycle. Variances from the Whitten et al. model based on unique features of WBT development are also described and generalized.

The conclusion presents the limits of a single case study as part of the implications, along with extensive recommendations for further study. Areas of particular interest are real-time WBT technology integration, development of total training solutions that expand the scope beyond a single asynchronous WBT implementation, and the influence of project management techniques on the actual use of the development model. The inquiry is concluded with a summary of the entire work, followed by an extensive reference section.

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