CCE Theses and Dissertations

Date of Award

2018

Document Type

Dissertation

Degree Name

Doctor of Philosophy in Information Systems (DISS)

Department

College of Engineering and Computing

Advisor

Gertrude W. Abramson

Committee Member

Maxine S. Cohen

Committee Member

Antonio Rincon

Keywords

Decision Support Systems, Emergency Management, Geospatial Information Systems

Abstract

A significant increase in campus-based emergencies warrants the investigation into emergency management information systems that serve a novice crisis decision-maker. Institutions of higher education that are not large enough to have dedicated emergency management offices generally press novice decision-makers into emergency management roles. An investigation was conducted to assess the impact of an emergency management geospatial information system on the decision performance of novice crisis managers through the use of a scenario-based simulation. A mixed method sequential explanatory method was used to collect quasi-experimental data on decision time, decision accuracy and situational awareness. Qualitative analysis was conducted through interviews with participants. Statistical results indicate the decision accuracy is positively affected by the use of an emergency management geospatial information system. Data Envelopment Analysis (DEA) is non-parametric linear programming method used to identify decision-making units in a data set that are optimal in their use of single or a set of resources (inputs) in delivering a set of expected results (outputs). DEA indicated that efficiency ratios from the geospatial information system group outperform the traditional group. Geospatial information systems hold much promise in providing systems that are easy to use, promote heightened levels of situational awareness and decision support.

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