Theses and Dissertations

Date of Award

Summer 6-30-2016

Document Type

Dissertation

Degree Name

Doctor of Education (EdD)

Department

Abraham S. Fischler College of Education and School of Criminal Justice

Advisor

Francisca Uvah

Committee Member

Delores Smiley

Committee Member

Lynne R. Schrum

Keywords

accountants, burnout, cynicism, engagement, exhaustion, inefficacy

Abstract

This applied dissertation was designed to provide information on the causes of burnout to employees in the accounting profession. A review of the literature revealed research on many different industries, but a lack on research within the accounting profession. The purpose of this research study was to examine what demographic variables increase the likelihood of an employee suffering from burnout.

In order to identify the causes of burnout for accountants, this study used a descriptive research design. The research utilized the Maslach Burnout Inventory-General Survey and a demographic questionnaire.

Quantitative analysis was applied to the interpretation of the descriptive data collected from the surveys. Descriptive statistics were used to summarize the data from the surveys collected. Frequencies and percentages were completed on all demographic and descriptive questions. Correlational statistics were used to determine if any correlations existed between the demographic factors and the dimensions of burnout.

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