Theses and Dissertations

Date of Award

Winter 5-23-2015

Document Type

Dissertation - NSU Access Only

Degree Name

Doctor of Education (EdD)

Department

Abraham S. Fischler College of Education

Advisor

Barbara Packer-Muti, EdD

Committee Member

Dian Moorhouse, EdD

Keywords

leadership; leadership development; higher education; training effectiveness; program evaluation

Abstract

Evaluation of an Innovative Leadership Development Program at a Private, Not-for-Profit University. Renee Venezia, 2015: Applied Dissertation, Nova Southeastern University, Abraham S. Fischler School of Education. ERIC Descriptors: Leadership Training, Program Evaluation, Management Development, Universities

This applied dissertation was designed to determine the effectiveness of employee leadership training at a private, not-for-profit university. The goal of the study was to provide leaders at the university with evaluative information using the Kirkpatrick 4-level evaluation model regarding the effectiveness of a new leadership-development training program starting at the university for 400+ supervisors and managers. Literature supports the need for program evaluation, but employee training programs tend to be superficially evaluated, leaving executives without sufficient data to decide if the training was effective and if so, to what extent the organization benefits from the investment. If structured well, this study would serve as a model for future training evaluation at this university.

The evaluation was based on Kirkpatrick’s 4 levels of evaluation; training participants were surveyed to determine reaction, learning, and behavior. Survey responses were analyzed to determine Level 4, results. Participants in the study were university managers and supervisors with 3 or more subordinates. Study results showed overall satisfaction with training by participants, evidence of learning, and training behaviors observed on the job by supervisors and direct reports of participants, but lack of evidence to confirm the training meets executive stakeholder expectations.

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