“Freezing” Following Conflict: Poorer-Performing Teams Exhibit Pervasive Inflexible, Low-Arousal Patterns of Interaction Following Heightened Conflict

Event Name

2018 Society for Personality and Social Psychology (SPSP) Annual Convention

Event Location

Atlanta, Georgia, U.S.A.

Authors

Jay Michaels, University of South Florida Sarasota-Manatee
Urszula A. Strawinska-Zanko, Nova Southeastern UniversityFollow
Rae Yunzi Tan, University of Baltimore

Department

Department of Conflict Resolution Studies

Document Type

Convention

Presentation Date

3-1-2018

Description

Using ideas from dynamic systems theory and longitudinal data, we identify that poorer performing teams exhibit a pervasive pattern of inflexible, low-arousal interactions involving over-reliance on avoidant conflict management strategies. Such patterns predict excessive focus on team identity and consequently poorer task performance outcomes.

NSUWorks Citation

Michaels, Jay; Strawinska-Zanko, Urszula A.; and Tan, Rae Yunzi, "“Freezing” Following Conflict: Poorer-Performing Teams Exhibit Pervasive Inflexible, Low-Arousal Patterns of Interaction Following Heightened Conflict" (2018). CAHSS Faculty Presentations, Proceedings, Lectures, and Symposia. 2373.
https://nsuworks.nova.edu/cahss_facpres/2373