Date of Award
2012
Document Type
Dissertation
Degree Name
Doctor of Education
Department
Abraham S. Fischler College of Education
Advisor
Faith Bird
Committee Member
Rosalyn Vaughn
Committee Member
Ronald P. Kern
Keywords
aerospace industry, avionic repair facility, correlational design, employee attitudes, employee morale, employee perceptions, employee satisfaction, employer employee relationship, employment surveys, management effectiveness, management practices, management systems, morale, morale intervention, morale intervention effectiveness, organizational development, organizational improvement, organizational management, questionnaire survey, repair facility, response rate, satisfaction levels, survey research, work environment, worker morale, workplace improvement, workplace satisfaction, workplace studies, workforce management, employee engagement, employee relations, organizational behavior, personnel management, leadership effectiveness, management evaluation, employee feedback, human resource management, organizational culture, workplace leadership, employee retention, employee motivation, workplace performance, organizational effectiveness, employee well-being, job satisfaction, intervention programs, organizational assessment, workforce satisfaction, management strategies, workplace morale, employee surveys, organizational change, employee experience, performance improvement, workplace communication, organizational interventions, workforce engagement, management perception, employee-management relations, workplace dynamics, employee opinions, morale measurement, organizational practices, company surveys, workplace effectiveness, employee commitment
Abstract
The applied dissertation was designed to measure employee morale and to examine the relationship between employee morale and employee perceptions of the effectiveness of the morale intervention and management practices. The managers of the repair facility at an organization in the aerospace industry disputed the accuracy of the results of the 2008 company survey that indicated the majority of employees had low satisfaction levels with the work environment and managers. In 2009, the managers of the repair facility implemented an employee morale-intervention program to increase employees’ satisfaction levels and ultimately improve worker morale.
A correlational design was utilized to explore the data gathered from the responses of 55 employees from the avionic repair facility. Out of the 55 employees, 52 of the employees responded to the intervention survey, which had a high response rate of over 94%. The responses of the 52 participants to the questionnaire were gathered to assess the relationship between employee morale and perceptions of the morale intervention effectiveness as well as the relationship between employee morale and management practices.
Through the results of the study determined that employee morale was related to perceptions of the morale intervention effectiveness. A significant moderate correlation was also found between employee morale and the perceptions of employees of management practices effectiveness. High employee morale was positively related to high perceptions of management practices effectiveness and low employee morale was related to low perceptions of management practices effectiveness. The results of the study should help with the improvement of employee morale and management practices within the targeted organization.