Date of Award
2002
Document Type
Dissertation
Degree Name
Doctor of Education
Department
Programs for Higher Education
Keywords
administrative investigation process, administrative investigations, adult education, adult education methodology, approval, command personnel, command staff, curriculum development, delivery system, development methodology, electronic technology, executive command staff, experts, first-line supervisors, formative committee, human performance gap, implementation, literature review, Monroe Community College, organizational feedback, patrol section captains, patrol supervisory staff, problem solving, Professional Standards Section, public safety training, Rochester Police Department, substandard administrative investigations, summative committee, technology-based training, training curriculum, training delivery system, training program, workforce development
Abstract
The problem under investigation was that of substandard administrative investigations in the Rochester Police Department. Organizational feedback from the executive command staff, patrol section captains, and command personnel from the Professional Standards Section led to the identification of a human performance gap on behalf of patrol supervisory and command staff who complete administrative investigations that are substandard. The purpose of this study was to develop a curriculum for the administrative investigation process that would be available to employees of the Rochester Police Department.
There were two research questions utilized in the exploration of this project, (a) "What were the appropriate and valid criteria for the development of a training program curriculum in administrative investigations based in both adult education methodology and technology/ electronic technology?" And (b) "What were the valid and appropriate components and delivery system of a training program curriculum in administrative investigations?"
The study employed the development methodology of problem solving to address the issues. An extensive literature review was conducted. The criteria were then developed, thoroughly reviewed, and validated. A Formative Committee then critiqued the development of the curriculum through the various required stages. Finally, the curriculum was reviewed by the Summative Committee and approved for implementation at the Rochester Police Department through the auspices of the Monroe Community College Public Safety Training Center.
The results established the valid and appropriate criteria for the administrative investigation training curriculum as well as the appropriate training delivery system.
The conclusions were that the results of the literature review coupled with the opinions of the experts identified the necessary criteria for the curriculum and the training delivery system. Both the Formative and Summative Committee's also supported these conclusions.
Therefore, one summary recommendation was made to develop an adult education and technology based training program that met the needs of first-line supervisors through command staff to train in the proper techniques of administrative investigations. The program was fully developed and is included as part and parcel of this practicum project report.