CAHSS Faculty Articles

Title

Illuminating Interviews: Insights into the Hearts and Minds of Conflict Resolution Practitioners

Department

Department of Conflict Resolution Studies

Publication Date

Summer 2019

Publication Title

Conflict Resolution Quarterly

ISSN

1536-5581

Volume

36

Issue/No.

4

First Page

345

Last Page

371

Abstract

This article shares insights gleaned from interviews with nine experienced, successful conflict resolution practitioners engaged in a variety of interventions from a variety of organizations. The interviews were conducted first with graduate students participating in a class on “Reflective Practice.” Subsequently, the authors conducted a second round of interviews to appeal to a wider audience. Questions and topics addressed by the respondents included childhood disposition for this kind of work, critical milestones along the way, helpful characteristics/attributes, satisfaction they derive from their work, greatest challenges, lessons learned, and examples of “reflecting‐in‐action” utilization.

Comments

©2019 Association for Conflict Resolution and Wiley Periodicals, Inc.

ORCID ID

0000-0002-7289-5670

DOI

10.1002/crq.21248

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Peer Reviewed

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