Department of Justice and Human Services
Reflections: Narratives of Professional Helping
I write this paper as a retrospective analysis and critique of the mental health response to the families of the victims of the World Trade Center attacks, coordinated by the New York Police Department's Community Affairs Mental Health Team under my leadership. My analysis focuses on the uniqueness of the response following the disaster and the eclectic collaboration of the crisis workers. In the analysis, I place an emphasis on the integral parts of the intervention and describe what made them effective, as well as identifying the elements that seemed counterproductive. This paper takes the reader through the days and weeks following September 11* at the Family Assistance Center where over 5,000 families were offered services and crisis intervention.
Telesco, G. A. (2002). Rescue and Recovery: Providing Crisis Intervention to the Families of the Victims of the World Trade Center Attack. Reflections: Narratives of Professional Helping, 8 (3), 12-18. Retrieved from https://nsuworks.nova.edu/shss_facarticles/75