HCBE Theses and Dissertations

Date of Award

2011

Document Type

Dissertation

Degree Name

Doctor of Business Administration (DBA)

Department

H. Wayne Huizenga School of Business and Entrepreneurship

Advisor

Cynthia P. Ruppel

Committee Member

Monika Ardelt

Committee Member

Barry Barnes

Abstract

Wisdom, though ancient in concept, has only recently grown in empirical research. Often seen as the pinnacle of human development, wisdom includes the key aspects of exceptional insight, reflection, discernment, knowledge, and judgment, which are required for guiding the long-term future of an organization. Wisdom is believed to enhance an organization's ability to work towards multiple goals simultaneously, assist in appropriately assigning priorities, and lessen the organization's reliance on guidance or rules. Utilizing simultaneous regression analysis, available through partial least squares modeling, this research study included 230 full time non-instructional staff from both a traditional university setting and numerous branch offices. The collective wisdom of individuals in a business setting, measured as a composite of the three dimensions (cognitive, affective and reflective), significantly increased team cohesiveness, cognitive-based and affective-based interpersonal trust, and intrinsic job satisfaction. The reflective wisdom factor of lack of self-pity or resentment provided the largest effect upon all three organizational measures. Perspective-taking significantly increased both team cohesiveness and all four aspects of emotional intelligence. Though emotional intelligence did have many significant relationships with wisdom, it was not determined to serve as a mediating variable.

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