HCBE Theses and Dissertations
The Effect of Wisdom in Organizations on Team Cohesiveness, Interpersonal Trust, and Intrinsic Job Satisfaction, Partially mediated by Emotional Intelligence
Date of Award
Doctor of Business Administration (DBA)
H. Wayne Huizenga School of Business and Entrepreneurship
Cynthia P. Ruppel
Wisdom, though ancient in concept, has only recently grown in empirical research. Often seen as the pinnacle of human development, wisdom includes the key aspects of exceptional insight, reflection, discernment, knowledge, and judgment, which are required for guiding the long-term future of an organization. Wisdom is believed to enhance an organization's ability to work towards multiple goals simultaneously, assist in appropriately assigning priorities, and lessen the organization's reliance on guidance or rules. Utilizing simultaneous regression analysis, available through partial least squares modeling, this research study included 230 full time non-instructional staff from both a traditional university setting and numerous branch offices. The collective wisdom of individuals in a business setting, measured as a composite of the three dimensions (cognitive, affective and reflective), significantly increased team cohesiveness, cognitive-based and affective-based interpersonal trust, and intrinsic job satisfaction. The reflective wisdom factor of lack of self-pity or resentment provided the largest effect upon all three organizational measures. Perspective-taking significantly increased both team cohesiveness and all four aspects of emotional intelligence. Though emotional intelligence did have many significant relationships with wisdom, it was not determined to serve as a mediating variable.
Charles Dean Oden. 2011. The Effect of Wisdom in Organizations on Team Cohesiveness, Interpersonal Trust, and Intrinsic Job Satisfaction, Partially mediated by Emotional Intelligence. Doctoral dissertation. Nova Southeastern University. Retrieved from NSUWorks, H. Wayne Huizenga School of Business and Entrepreneurship. (86)