HCBE Faculty Presentations
Title
MultiChoice: Managing the Queue
Event Location / Date(s)
Chicago, IL / 2004
Document Type
Conference Proceeding
Presentation Date
2004
Conference Name / Publication Title
International Call Center Management Conference and Exposition
NSUWorks Citation
Bendixen, Michael and du Preez, R., "MultiChoice: Managing the Queue" (2004). HCBE Faculty Presentations. 884.
https://nsuworks.nova.edu/hcbe_facpres/884
COinS