HCBE Faculty Articles

Title

Corporate Identity, Corporate Branding and Corporate Reputations: Reconciliation and Integration

Document Type

Article

Date

2012

Publication Title

European Journal of Marketing

ISSN or ISBN

0309-0566

Volume

46

Issue

7/8

First Page

1048

Last Page

1063

Description

Purpose

– The main purpose of this paper is to explore, define, reconcile and depict corporate identity (CI), corporate brand (CB) and corporate reputation (CR) in a framework that reflects the dimensions of these constructs, discriminates between them and represents their inter‐relatedness.

Design/methodology/approach

– The paper draws on key literature relating to CI, CB and CR.

Findings

– The paper develops a framework that explains and aligns the drivers of CB and CR.

Practical implications

– Managers will be able to use the framework to help them align and optimise brand and reputation building efforts of their organisation. Academics will be able to use the framework as a basis for empirical research.

Originality/value

– The article reconciles disparate views from a number of theoretical streams that have investigated CI, CB and CR and develops a comprehensive framework that shows that although the management and measurement of the constructs may overlap, the constructs themselves are not interchangeable.

DOI

10.1108/03090561211230197

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Peer Reviewed

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