HCBE Faculty Articles
Ethical Perceptions of South African Retailers: Management and Sales Personnel
Document Type
Article
Publication Title
International Journal of Retail & Distribution Management
ISSN
0959-0552
Publication Date
1999
Abstract/Excerpt
Reports on the ethical beliefs of retail salespeople, managers and executives in South Africa. Little is known about the ethical perceptions of retailers despite the fact that retailing plays a vital role in the economy. A review of the ethics literature regarding retailing and sales is presented. A survey of 579 retailing employees was undertaken. Findings indicate differences in the ethical beliefs of salespeople when compared to managers. The specific differences are discussed, as well as implications and recommendations for retailers.
DOI
10.1108/09590559910258616
Volume
27
Issue
2
First Page
91
Last Page
105
NSUWorks Citation
Bendixen, Michael T.; Abratt, Russell; and Drop, Karen, "Ethical Perceptions of South African Retailers: Management and Sales Personnel" (1999). HCBE Faculty Articles. 707.
https://nsuworks.nova.edu/hcbe_facarticles/707
