HCBE Faculty Articles
Title
Organizational memory, downsizing, and information technology: A theoretical inquiry
Document Type
Article
Publication Date
1-1-2012
Publication Title
International Journal of Management
ISSN or ISBN
0813-0183
Volume
29
Issue/Number
3
First Page
99
Last Page
109
Abstract/Excerpt
Organizational memory refers to the stored information from an organization's history that can be brought to bear on present decisions. Despite its critical role in supporting the overall efficiency of the organization, organizational memory can be damaged by downsizing, a popular strategy. This paper suggests that the implementation of information technology (IT) contributes to the maintenance and development of organizational memory during downsizing. Strategically implemented IT does not only enhance accessibility to knowledge repositories but also promotes flat organizational structure, which improves the efficiency of information processing. The paper calls for a strategy combining downsizing and IT implementation so that organizational memory is sustained while labor cost is reduced.
NSUWorks Citation
Greenwood, Regina A. and Gong, Baiyun, "Organizational memory, downsizing, and information technology: A theoretical inquiry" (2012). HCBE Faculty Articles. 63.
https://nsuworks.nova.edu/hcbe_facarticles/63
