HCBE Faculty Articles
Title
Employee Turnover in International Brand Hotels in Russia: A Comparison of Nationals and Foreign Nationals
Document Type
Article
Publication Date
1-1-2015
Publication Title
Journal of East-West Business
ISSN or ISBN
1066-9868
Volume
22
Issue/Number
1
First Page
51
Last Page
75
Abstract/Excerpt
This empirical study tests the relations between employee turnover and the organizational dimensions of service climate, comparing nationals and foreign nationals in the international brand Russian hotel industry. This study extends the geographic scope of employee turnover to the undertested Russian context. Responses were analyzed using a partial least squares model. Results show that nationals’ and foreign nationals’ responses to model variables diverge. Job insecurity directly affects the turnover intentions of Russian nationals, while its effect for foreign nationals was indirect through organizational commitment and job satisfaction. Compounded indirect effects of turnover antecedents and service climate dimensions are also examined and discussed.
DOI
10.1080/10669868.2015.1126878
NSUWorks Citation
Dusek, Gary A.; Clarke, Ruth; Yurova, Yuliya; and Ruppel, Cynthia P., "Employee Turnover in International Brand Hotels in Russia: A Comparison of Nationals and Foreign Nationals" (2015). HCBE Faculty Articles. 543.
https://nsuworks.nova.edu/hcbe_facarticles/543
